FAQ


Shipping & Returns:

All our goods ship to worldwide for free, providing you with convenience. Each package is assigned a tracking number, which will be updated and sent to you via email.Upon placing an order on our website, please allow 1 to 3 business days for the order to be shipped.

Unfortunately,we do not accept returns unless there is a quality issue. If you encounter a quality problem, please contact us, and our team will assist in resolving the issue.

When will I receive the package?
For customers from the following countries, packages are expected to arrive within 8 to 15 business days: USA, UK, Canada, Italy, Germany, France, Australia, New Zealand, and Asia. Packages to other countries will take approximately 15 to 25 days. If you haven't received your package within 30 business days, please reach out to us.

Do you offer wholesale and customization options?
Yes, we offer wholesale services. Please contact with us . if you're interested in wholesale purchases. While we do provide customization, it is only available for wholesale orders.

Feel free to reach out to us with any inquiries related to shopping and shipping, or you can follow us by Instagram @leefai.fb @op3ra.fb

 Are you interested in sponsorship?
If you have 10k+ followers on Instagram and are capable of creating high-quality review videos, please message us by instagram